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Welcome to The Academy of Service Excellence

The Academy of Service Excellence is the brainchild of Europe's leading customer service and customer loyalty specialist, Chris Daffy. He envisaged bringing a team of highly experienced and proven professionals together to change the way businesses engage and manage their customers and the all important experience the customer has. The Academy has been established for over 13 years and, in that time, has worked with some of highest profile organisations in the world. There are a range of ways you can work with the Academy of Service Excellence and we welcome and encourage you to explore our website and contact us for more details. Thank you for your interest and enjoy the Academy of Service Excellence.

Discover how you can become 'Famous for Your Customer Service' with the best customer service and customer loyalty specialist in Europe.

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Conference Work

The team at the Academy of Service Excellence are experienced and talented presenters, ideal for any customer service conference or event.

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Business Support

Whether you are looking for one-to-one consultancy work, a dedicated programme or bespoke toolkit for your business - we have the solution for you.

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Leadership Forum

This is a UK based gathering of like-minded elite professionals brought together every quarter by host Chris Daffy. Find out how you can join.

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Ideas and Inspiration

The official Chris Daffy website hosts a wide selection of interesting, inspiring and amusing anecdotes from the intriguing world of business.

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The Academy of Service Excellence is a proven, quality organisation, read what industry experts have to say about us in our testimonials section.

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